DAYTON, Ohio -- An Ohio sheriff has suspended operations at a new 911 dispatch center because of computer malfunctions and other problems that led to a 15-minute delay in responding to a house fire. On its first day of operations Thursday, the dispatch center near Dayton experienced a glitch in a phone relay system that caused sporadic disruptions in 911 services to a large part of Montgomery County for nearly eight hours.
Sheriff Phil Plummer says it's unclear when the dispatch center will reopen. For now, 911 calls are being transferred to a back center. The new dispatch center received 14 emergency calls reporting a house fire Thursday in Harrison Township, but only about half were answered by dispatchers. The fire sent 81-year-old Helen Braender to a hospital for smoke inhalation, but she is expected to be OK.
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