CHARLESTON, W.Va.
Vonage has agreed to pay a total $3 million to West Virginia and 30 other states to settle a multistate investigation of some of its business practices.
In a Monday filing with the Securities Exchange Commission, Vonage says it also agreed to provide refunds to affected customers.
West Virginia Attorney General Darrell McGraw says the Internet phone service provider will pay $35,000 for the state's Consumer Education Fund.
McGraw says his office received complaints from consumers who said they had problems canceling service after signing up for free trials or "money back guarantee" offers.
Vonage says there was no finding of any wrongdoing or violation by the company.
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